From Engineering to Digital Banking Innovation

From Engineering to Digital Banking Innovation

By Edmund Chang MBA 2013

A Career Change

I thought I was going to be an engineer for life. My dad worked in the aerospace industry and his work inspired me. I realized I needed to round out my skills and develop business acumen so I decided to pursue an MBA.

The Ted Rogers MBA program was a driving force not just in theory, but in practice for me. I learned transferable skills that are applicable to multiple industries. It opened doors for me I didn’t realize existed and I was able to transition from engineering to HR. I used the MBA support system, namely Nicole Ducommon and Wayne McFarlane, who are industry veterans, to understand where the industry was going and how I fit in. The ability to drop in and develop a relationship with MBA counselors and professors was one of the major advantages I noticed at Ryerson when talking to students from the other MBA programs.

Why I Chose the Ted Rogers MBA

Class size was one of the big factors. The smaller classes at the Ted Rogers MBA enabled me to participate in discussions much more. After attending the Ted Rogers MBA Open House, I felt it had a human element versus just looking at admission requirements. They were more concerned that I fit the program personally and academically.

The program had more flexible options compared to other programs. For example, an HR class that was not part of the curriculum was made available to us.

The location also played a huge role; the downtown aspect, being in the middle of the financial heart of Canada was extremely attractive to me.

How the MBA Careers Team Helped

They helped prepare me for the interview process, guiding me from my resume to the interview and even post-interview.  The MBA Career’s team wanted to know if the job was right for me personally even if I had required the qualifications, putting my well-being and satisfaction into the job evaluating the process.

My Role at the Digital Factory

My role at the Digital Factory has evolved into looking at the overall digital banking organization at the enterprise level, connecting to our other digital factories locations in Chile, Peru, Mexico, and Colombia. Additionally, we’re looking at how we liaise back to Scotiabank, due to the regulations we have to follow, and ultimately turn our grand ideas at Digital Factory into reality.

Our mindset is entrepreneurial, but we don’t refer to ourselves as a startup due to the boundaries we have to work within.

Using My MBA Skills after Graduation

I have learned that you will never know all the answers but you should always have a plan. Saying “I don’t know” to situations is better than pretending to know to avoid incomplete solutions. A project does not need to be perfect but you should be confident, putting in your due diligence and being happy with it. Learning to work with a team is an asset. You realize people’s strengths and weakness as well your own and how to apply those factors to produce an efficient work environment.

The Most Rewarding Part of the MBA Journey

The Ted Rogers MBA helped me understand how to balance my life, taking less of an individual approach and working towards a solution from a group perspective. My level of professionalism, the ability to handle situations and problems, has increased overall. I learned I am much more a people person and enjoy group work more than I thought I would, before joining the program. I still have personal and professional connections I made during the MBA program that I maintain and I’m very happy about that.


Edmund Chang MBA
Senior Manager, Projects, Digital Enablement at Scotiabank

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